tag:blogger.com,1999:blog-18220453.post5581427433711835036..comments2024-03-27T10:35:23.599+00:00Comments on THE VIEW FROM FEZ: Paul Boulangerie In Fez ~ Still Work To Do On ServiceAnonymoushttp://www.blogger.com/profile/15056882414512099956noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-18220453.post-19140619772308735872013-03-02T15:25:40.649+00:002013-03-02T15:25:40.649+00:00It occurred to me some years ago that restaurants ...It occurred to me some years ago that restaurants are not really a part of Moroccan culture. Almost all food is prepared and eaten within the context of home and family.<br />Your average Moroccan family does not go to a restaurant even if they can afford it, which most cannot.<br />Restaurants are for foreigners, the nouveau riche and the lunch crowd of the inner big cities.<br /><br />So it does not at all surprise me that anything to do with the behavior and psychology of running a restaurant eludes many of those working in the industry. It's even worse when the food is mediocre on top of everything else! <br /><br />I recommend learning how to cook as the best way to enjoy an exceptional meal. The best meals I have had outside my own kitchen have been simple lunches in the countryside with bread often different than the type one finds in a city and fresh barbecued brochette or kofte.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-18220453.post-76414492202793997282013-03-01T03:25:36.205+00:002013-03-01T03:25:36.205+00:00I had a similar problem on opening day. Ordered th...I had a similar problem on opening day. Ordered the tea for 18 dirham, expensive in its own right. Then the bill comes for 32. Waiter was nice enough, but points out on his electronic menu that it's 32. I ask to see the menu, and point out that it's 18. Waiter goes and talks to his boss and comes back and scratches out the item, and I paid the original price. <br /><br />Agree about La Villa.Jed Carosaarihttps://www.blogger.com/profile/10775889983099808362noreply@blogger.comtag:blogger.com,1999:blog-18220453.post-89408752190294953252013-02-28T21:15:14.001+00:002013-02-28T21:15:14.001+00:00Avant, du temps du bouche à l'oreille ou encor...Avant, du temps du bouche à l'oreille ou encore ce que l'on appelle le téléphone arabe, un client insatisfait ou mécontent signifiait 11 clients de perdus pour l'entreprise source du mécontentement. Aujourd'hui avec internet, le nombre de clients perdus est beaucoup plus important.<br />Les enseignes de ce type ne m'intéressent vraiment pas! Car rien ne vaut ce que je me prépare moi-même à la maison avec contrôle de tous les ingrédients. Je suis un peu de la vieille école mais je préfère savourer un bon tagine de veau qui n'est vraiment pas de la viande de cheval...<br />Bonne soirée!Aychahttp://bluesdefes.canalblog.comnoreply@blogger.comtag:blogger.com,1999:blog-18220453.post-6895460201239722032013-02-28T18:10:15.064+00:002013-02-28T18:10:15.064+00:00I also visited Paul and although the food was okay...I also visited Paul and although the food was okay, the service was unfriendly. It was also more expensive than La Villa. I too will wait until they improve their service. Thank you for sharing. :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-18220453.post-61857961913055922992013-02-28T18:03:45.766+00:002013-02-28T18:03:45.766+00:00Jasminka wrote: "Well that's not very cus...Jasminka wrote: "Well that's not very customer friendly. No way to win customers but makes itself a bad name."Jasminkanoreply@blogger.com