Ryanair are probably too big to care about public opinion. One wonders what it would take to make them blush. Bad check in procedures, closing flights and leaving travelers stranded and failure to reimburse tax on cancelled flights are just some of the complaints leveled against what is otherwise a very successful airline.
To add to the Ryanair's woes comes the news that many travelers who have booked on their new Moroccan flights are likely to be stranded without suitable alternatives. One of our readers had booked to return from Morocco to Europe flying Ryanair and is now unable travel as they can not get a return flight.
Ryanair said it has postponed the opening of new routes between Morocco and France and Germany after an agreement to create a common airspace between the European Union and Morocco was delayed.
The airline said that in order for it to open the new routes, all member states of the EU must sign a preliminary agreement aimed at creating a common European airspace which includes Morocco.
However, the signing of the agreement, originally slated for the beginning of October, has now been pushed back to November 17, it said. It failed to say why or who pushed it back.
New routes between Morocco and Frankfurt and Marseille will now open on December 1, rather than the end of October for Frankfurt flights, and November 8 for Marseille flights, as was originally planned.
The airline claims that passengers who have already booked onto the routes will be reimbursed or will receive alternative tickets, however customers talking to the View From Fez say they have not been offered an alternate flight - yet. Not good enough Ryanair.
Tags: Morocco Fes, Maghreb news
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