A month ago we reported that Ryanair had been forced to delay the launch of its new routes from Marseille and Frankfurt to Morocco until the beginning of December. Now even this deadline has been scrapped and it is no longer possible to book flights on the affected routes.
Ryanair has been hit with problems over the signing of a European Union open skies policy that would have enabled flights to operate to Fez, Marrakech and Oujda and now been forced to postpone plans indefinitely. Passengers who had bought tickets will be contacted by Ryanair and offered a full refund or the option to take another flight on its network.
However everything is fine for the Brits as Ryanair’s flights to Marrakech and Fez from Luton Airport will operate as normal because the airline had already received approval from the UK and Moroccan authorities to operate those routes.
Tags: Morocco Fes, Maghreb news
1 comment:
Hi Samir - we originally booked with Ryanair (Marseille - Fez) for a week in Fez in November and had to rebook with Atlas Blue (excellent flights by the way if a bit cramped!) Ryanair's 'full refund' didn't include the €28 for insurance... We are fighting them but they are a silent company when it comes to customer relations.
We reckon we had a case against them as they offered flights in the full knowledge it was conditional on the Open Skies agreement, but they reject this.
We will never use Ryanair now; Atlas Blue's the answer even if they are more expensive.
Warm regards (we had a great time in Fez and could hardly carry our stuff back - marvellous quality).
Post a Comment