Thursday, August 14, 2008

Angry Royal Air Maroc Passengers set fire to plane!


According to the Moroccan Daily, Al Massae, five passengers on board a Boeing 757 aircraft, on a Royal Air Maroc flight between Paris, Charles De-Gaule Airport and Moroccan city of Oujda, stated a fire inside the plane as a violent protest unfolded because of delays of more than six hours.

Tensions were such that five passengers set fire inside the aircraft and violently mishandle the plane crew who refused to offer any information to the passengers about the extended delay.

The pilot had to make an emergency landing at Barcelona airport, where the offending five passengers where held by the police as investigation of the incident proceeded.

The troubles stated when the crew ignored the entireties of the passengers inquiring about the delays, its duration and estimated time of departure.

The decision of the flight crew not to communicate with passengers lead to tensions to rise between passengers and the crew and started with mild arguments and ended with the five passengers allegedly setting fire inside the aircraft while in the air which produced panic among the rest of the passengers and led to their arrest of the five by Spanish police.

This is the latest mishap for Royal Air Maroc airlines this summer. Several other incidents were due to extended delays and frequent unannounced flight cancellation, stranded passengers for days at a time at JFK airport in NY, poor communication customer service and the deteriorating labor relations inside the company.

The airline pilots are getting ready to go on strike and ground the airline planes during the month of august, the busiest of year. The pilots, following a union meeting, criticized the airline president, Mr. Driss Benhima, who has been making inflammatory statements to the press.

The airline has recently been transferring aircraft to its other subsidiaries, Atlas Blue airline and Senegal International Air and hiring foreign non-union pilots.

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6 comments:

Anonymous said...

Hi,
Flights are often delayed, but that's no reason to set fire. What were this people thinking?
Loula

Reda said...

Loula, We don't have all the information ! Je te parie ke c juste le crew aui a decidé de se débarasser des passagers ki l'ont trop fait chier. Ou encore c ceux qui ont décidé de fumer une cigarette !
Ceci dit RAM c de la marde !

moryarti said...

As a frequant flyer arcoss the region, I have to say that the airlines industry in the maghreb area of the Middle East really needs an overhaul.. they should learn a few things from Emirates, Qatar Airways.. or even Egypt Air.

Anonymous said...

I was one of those stranded for days at a time by Air Maroc. There is NO ONE at Air Maroc to provide any information, they make no alternate arrangements, and the planes, half-broken down as they are, will fly when they get around to it after they find the duct-tape.

Anonymous said...

Let's not exagerate! I have to disagree with most of you. Here is one airline that still allows you to travel...& not just being transported.
I am a frequent flyer across the area myself & I have to admit that besides the airlines from the Persian Gulf, Royal Air Maroc is far better than all of it's regional competition including Egypt Air (Huge fleet, poor service). I try to fly RAM as much as possible when I have the choice.

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