Friday, July 29, 2016

Has Morocco's VoIP Problem Ended?

... or is it just a temporary reprieve?
For the last two days VoIP calls, including WhatsApp, FaceTime, Skype and Viber, have been working again in Morocco when connecting through a Wi-Fi network

Since the afternoon of 27 July, calls through IP (VoIP) using major mobile application are running again. Tel Quel magazine reported that it had tested the functionality of the different applications, repeatedly and say that it is now possible to make voice and video calls from Morocco via these services.

Since January 2016 the National Telecommunications Regulatory Agency (ANRT) had born the brunt of the anger over blocking. It's move, which appears to have been financially motivated, caused  a backlash from Moroccans abroad and at home. Thankfully, a majority of Moroccans soon found technological ways to bypass the blocking and have been able to contact their families without problems.

The ANRT has not commented on  the new situation, their communication department only saying that "there is nothing new since January".  The major telephone companies also say they have not been notified of the changed situation. While this could be a face-saving retreat without fanfare, there is certainly no assurance that the return to normal will continue.

While the free calls work well with a WiFi connection, when the connection is via cellular data networks (3G and 4G), calls still do not work.

This return to normal communications, while possibly only partial, came a day after the publication by the ANRT of the latest figures for the consumption of telecommunications in Morocco. "At the end of Q2 of 2016, the price of mobile communications declined by an annual rate of 23%. At the same time the average bill per Internet customer increased by 4%".   The title of the release was "Mobile Internet stimulates the growth of Internet subscribers".

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